“The Moderating Role Of Organizational Citizenship In The Relationship Between Organizational Change’s Soft Components And Operational Efficiency Promotion -Field Study On The Two Telecommunications Companies Operating In Syria, Syriatel And MTN-”. 2024. Latakia University Journal - Economic and Legal Sciences Series 46 (2): 229-47. https://journal.latakia-univ.edu.sy/index.php/econlaw/article/view/16696.