سليطين ف. . and اسماعيل ع. . (2022) “The Role Of The Provided Service Quality In Achieving Customer Satisfaction (A Field Study On Citizen Service Centers In The City Of Lattakia)”, Latakia University Journal - Economic and Legal Sciences Series, 44(2), pp. 381–399. Available at: https://journal.latakia-univ.edu.sy/index.php/econlaw/article/view/12531 (Accessed: 30July2025).