"Obstacles to the application of Total quality management in schools of general education ’A field study in the city of Lattakia’". 2019. مجلة جامعة اللاذقية- سلسلة العلوم الاقتصادية والقانونية 33 (6). https://journal.latakia-univ.edu.sy/index.php/econlaw/article/view/7790.